Shipping policy

Processing Time

We will calculate the shipping cost of your order directly and you will see this at the checkout.

Your order will normally be shipped within 30 business days. But due to product specificities (Education & Industry Products), there may be delays in delivery, please contact us at [email protected] if you have any questions.

Your order may be subject to customs duties upon arrival in your country and the resulting tariff costs will be borne by the buyer.

 

Estimated Delivery Time

Due to the special nature of the robot dog and the battery, the package may be inspected several times during the transportation process, and the delivery time cannot be guaranteed, and may be subject to delays by third-party transportation service providers.

All robot dog shipments are sent from China, and the global shipping arrival time is expected to be 20-45 business days.